RETURN POLICY

What is the return policy?

All shipping returns are paid by customer and must be authorised within 14 days of order receipt. Products must be returned in new, unused condition and in the original packaging. All returns are subject to a 30% restocking fee

Please email cs@billstoneofficial.com to obtain a Return Authorization and for further return instructions. Any returns not accompanied by a valid Return Authorization will not be accepted.

Who is responsible for custom and duty fees?

CUSTOMS/DUTY FEES: We are not responsible for any customs, duty payments, taxes or brokerage fees incurred