Our customer service executive can help you place your order. Please contact us via WhatsApp or phone call on: +62-822-1338-4444.


Click on the product you wish to buy.

Add to Shopping Cart

Click the “BUY” button. The shopping cart page will appear. You can add other products by clicking “Add Other Products”.

Confirm Purchase

Check the items that you wish to buy and click “Continue To Payment”.

Fill Up Order Form 

You can fill up the order form in 2 ways: A. Buy without Login – Fill up the order form completely. B. Login – Enter your username and password.

Payment Methods

You can make payment in 3 ways: A. Cash On Delivery – Pay when our courier deliver the item (Limited to certain region). B. Bank Transfer – Transfer the payment to our account. C. PayPal – Pay using PayPal. If you don’t have a PayPal account, you can make the payment using credit card via PayPal’s payment processing gateway.

Confirm Payment

You will get an order confirmation email with the amount of money payable. After making the payment, follow the instructions to confirm payment.


We will verify your payment in 24 hours and ship it within 1-2 days. Delivery time vary according to delivery location.

About service

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Customer’s satisfaction is our priority. We offer a free 1 year warranty on all our watch winder and luxurious safe products, an option for an extended 2 years warranty, and a 7-days return policy.

1 Year Warranty

All watch winders (excluding watch boxes & jewelry boxes) come with a 1 year spare-part warranty. This warranty covers the electric rotor and electronics (PCB, adaptor, switches, touchscreen panel) only.

2 Years Extended Warranty

We offer a 2-years extended warranty program that will give you a total of 3 years warranty (1 year free + 2 years extended).

7-Days Return Policy

If you are unsatisfied with our product or you would like to change to another product, you can return / exchange it within 7 days of receiving the item, provided that the original packaging and accessories such as adaptor and key is still intact.

Service Center Address

For warranty service and exchange, please pack the item securely and send it to:
JL. Kyai Caringin No. 20B
Jakarta, 10150, Indonesia
(021) 6386 3334

Terms & Condition:

For warranty repair, returns and exchanges, please email us at Ship the item to us in its original packaging and with the original accessories (adaptor, key, etc) and include the original invoice.

All Billstone and Milford watch winders are covered with a 1 year spare-part warranty that covers the electric rotor and electronics. If you want to extend your warranty from 1 year to 1 + 2 = 3 years with the BillStone 2 Years Extended Warranty program, please complete the form below and then follow the next instructions.

Note: The 2 Years Extended Warranty can only be purchased for a maximum of 15 days after the date of purchase of the watch winder.